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Shipping Policy

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends and holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipping of your order, we will contact you via email or telephone.

Shipping charges for your orders will be calculated and displayed at checkout.

Shipping rates and delivery estimates Australia

MR Bulfer ships to all destinations within Australia via Australia Post.

Australia        

$9.50 Standard Shipping

Metro Capital Cities – Estimated delivery times 3-4 days

Country Regions –       Estimated delivery times 4-9 days

$12.50 Express Shipping

Metro Capital Cities – Estimated delivery times 2-4 days

Country Regions –        Estimated delivery times 3-7 days

Darwin – Add another 2 days to all of the above categories for estimate delivery times.

The above delivery times are provide as a guide only, please be aware delays can occasionally occur.

Shipping rates and delivery estimates International

MR Bulfer ships to all International destinations via Australia Post.

New Zealand

$ 19.00 Standard Shipping  – Estimated delivery times 5-8 days

China 

$23.00 Standard Shipping  – Estimated delivery times 8-15 days

Asia  

$24.00 Standard Shipping  – Estimated delivery times 6-15 days

USA & Canada

Mr Bulfer does not ship to USA or Canada.

Pacific Islands

$26.00 Standard Shipping  – Estimated delivery times 9-15 days

Europe

$30.00 Standard Shipping  – Estimated delivery times 7-15 days

UK & Ireland

$32.00 Standard Shipping  – Estimated delivery times 6-15 days

Rest of the World

$35.00 Standard Shipping  – Estimated delivery times 10-18 days

Customs, Duties and Taxes

MR Bulfer is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

We do not take responsibility for customs fees or permits.

Shipment confirmation and Order tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number.

 

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

Returns – Change of Mind (if applicable)

Our Change of Mind policy once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you need to return a product, please send an email via our “contact us” on our web page. Include as much information as possible so that our team can assist you as quickly as possible. From here our team will get back to you within 48 hrs with further instructions and a return tracking number. Do not return any item without a return tracking number or the refund may be void.

 

Returns – The Item Doesn’t Match the Description (if applicable)

We present all products on our website as accurately as possible.  There may be instances where the information on our website may contain inaccuracies. If the item you have received is so different from the description that you would not have bought it, you are entitled to a refund in accordance with Australian Consumer Law. As our stock lines are limited, we will not be able to arrange a replacement.  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you need to return a product, please send an email via our “contact us” on our web page. Include as much information as possible so that our team can assist you as quickly as possible. From here our team will get back to you within 48 hrs with further instructions and a return tracking number. Do not return any item without a return tracking number or the refund may be void.

 

Returns – The Item has a fault or is damaged (if applicable)

If the item has a major fault or is damaged in transit, in accordance with the relevant Australian Consumer Law, you are entitled to a refund.  In some instances, we may request photographic evidence of the fault or damage.  You may or may not be required or requested to return the item to us.  If this is the case however, we will provide return instructions.   

Please save all packaging materials and damaged goods before filing a claim.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you need to return a product, please send an email via our “contact us” on our web page.  Include as much information as possible so that our team can assist you as quickly as possible. From here our team will get back to you within 48 hrs with further instructions and a return tracking number. Do not return any item without a return tracking number or the refund may be void.

 

Shipping

To return your product, you should mail your product to: MR Bulfer, 40 Mc Donald St, Como WA 6152, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The only item we will refund the cost of freight is for “The Item Doesn’t Match the Description” or “The Item has a fault or is damaged”.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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